About ToneLounge

Pro Guitar Gear In Stock in NZ since 2010

 

The World’s Best Professional Grade Guitar Gear
Internationally Competitive Prices
Fast & Friendly Service
In Stock & In New Zealand

We are an independent music business offering pro-guitar gear direct from our base in Christchurch, with thousands of products shipped around New Zealand since 2010. We are proud to be backed by some of the best guitar gear companies in the world, and offer full manufacturer warranties on everything we sell.

We are also the people behind ObsidianWire where we design and build an internationally sought after range of Pro-Wired Electronics for Guitar & Bass.

Mathew
Owner
Tone Lounge  

Service Information & Terms

What info can we help with?

 

Shipping

Returns

Price Match

Contact

 

Shipping

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New Zealand

At Tone Lounge we are glad to be able to offer a free shipping service on all New Zealand orders. We keep all of our products in stock and ship using Courier Post for a targeted 1 - 3 working day delivery.

Australia

We are able to ship direct to you in Australia using a New Zealand Post Economy or Express Courier option. All prices are exclusive of any Australian GST or clearance charges, which will be payable direct to the relevant authorities in Australia.

Careful Packaging

When you place an order at ToneLounge you can rest-assured that your item will be carefully packed to ensure that it will arrive in perfect condition. In fact, we guarantee it.

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Returns

If any product that you purchase is not quite what you were after, please let us know within 14 working days of delivery, and return it in new condition along with its factory packaging. We will be happy to arrange a replacement or refund for the cost of the item.Please take extreme care with the product as any damage to the product, packaging or accessories will be deducted from the amount that we are able to credit back to you.

•    Please send goods back within 14 days of receiving them
•    Please send the product and packaging back in brand new condition
•    Please send on a tracked service for your peace of mind and ours
•    Please contact us to let us know it is on the way (do this below)
•    If the goods or packaging come back with wear and tear, our costs will be deducted from your refund.

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Price Match

At Tone Lounge we pride ourselves in offering professional grade guitar gear at internationally competitive prices. If you find a product we stock, for less, tell us about it.

We will see if we can match the price, and best of all, ship it direct from our store in NZ, so you don't have to wait.

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